RENOGO PTY LTD Privacy Policy
In this Privacy Policy, “we”, “us”, and “our” refer to RENOGO PTY LTD ACN 002 610 228 and its associated entities.
Your privacy is important to us. This Privacy Policy outlines principles applicable to the personal information we collect about you, from you or other sources.
We do NOT sell or disclose your personal information to others for the purpose of allowing them to direct market their products and services.
Some matters are not covered by this policy, as mentioned in section 7.
1. Personal Information We Collect and Hold
Depending on the services you require, we may collect and hold information such as:
- Your name, address, and contact details;
- Credit card and/or payment details;
- Vehicle details and, if applicable, vehicle leasing arrangements;
- For insurance-related services, details of your insurance and claim;
- For account services or supplier relations, your financial, licensing, or business information. See Credit Information Management Policy;
- For job applications, your personal, employment, and educational details, tax information, and other relevant data.
You can choose to deal with us anonymously or use a pseudonym, but this may limit the services we can provide.
2. How We Collect and Hold Personal Information
We collect your personal information directly from you and through various means such as our website, phone, correspondence, and during service provision. We may also collect information from:
- Insurers or brokers for insurance claims;
- Fleet/lease providers;
- Publicly available sources (e.g., ASIC);
- Employment agencies and online sources for recruitment.
We take reasonable measures to protect your personal information and will destroy or de-identify it when no longer needed.
3. Purposes for Collection, Holding, Use, and Disclosure
We collect, hold, use, and disclose personal information for:
- Facilitating dealings with you;
- Providing quotes and services;
- Managing accounts and supplier relationships;
- Conducting checks for accounts or recruitment;
- Administering services and managing complaints;
- Business operations, surveys, and marketing (subject to your consent).
4. Accessing or Correcting Your Personal Information
You can request access to or correction of your personal information by contacting our Privacy Officer.
5. Complaints
For privacy concerns or complaints, contact:
Privacy Officer RENOGO PTY LTD [Address] [Email: domain]
6. Overseas Disclosure
Some data may be backed up overseas and we use international service providers as necessary.
7. Exclusions
This policy does not apply to employee records, credit information (see Credit Information Management Policy), or data collected by third parties on our behalf.
8. Other Information
This policy is subject to change, and we encourage regular review.
RENOGO PTY LTD Credit Information Management Policy
This policy covers how we manage credit information for commercial credit purposes. RENOGO PTY LTD does not provide consumer credit.
Credit Information Collected and Held
We collect credit information for assessing commercial credit applications and managing credit. This includes identification, credit history, and insolvency information, primarily obtained from credit reporting bodies and other sources.
Accessing and Correcting Credit Information
Individuals can access or correct their credit information by contacting our Privacy Officer or the relevant credit reporting body.
Changes to this Policy
We reserve the right to modify this policy, with changes to be published on this page.